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When building work goes wrong

Problems on building work are almost always visible early and almost always ignored, because homeowners do not want to seem difficult. Raising something factually and in writing is not being difficult; it is how disputes get resolved before they become expensive.

These guides cover the most common flashpoints — extras you did not approve, payment requested ahead of progress, and work that stops before it is finished — and the practical order in which to deal with them.

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